Please contact customer service for more information on returning an item. Thank you.
109 Hurricane Creek Road
Piedmont, SC 29673
Sales receipt must accompany returns.
All Custom Orders Are Final.
We accept returns for exchange or refund 7 calendar days after
delivery of the product. At our sole discretion after 7 calendar days,
we will offer an exchange or store credit only. Items must be in "new,
unaltered and unused condition". Definition of new, unaltered and unused
- without showing signs of wear or damage in any way
- within 7 calendar days of the delivery date (after 7 days no returns are allowed)
- must not be a special order or a custom order
- unless noted that it cannot be returned or has a different return
policy time period other than that 7 days noted in that item's
particular item description.
If an item is received damaged or is incorrectly shipped by us please
contact Customer Support immediately. Items that are defective and
shipped from us or items that you did not order but received from us
will qualify for store credit or a cash refund.
Refunds are contingent upon inspection of item(s) once we receive it.
There is a 15% restocking fee for returned items that are not being
exchanged and are not damaged. Again you MUST contact us within 7 days
if you intend to return ANY item back to our store. Items returned to us
AFTER 7 days and WITHOUT contacting us will NOT be refunded.
Customer is responsible for all shipping costs if seller is not at fault.